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Jump Desktop Connect supports HTTPS and SOCKS5 proxies. How do I configure proxy settings for Jump Desktop Connect? Our relay servers can not decrypt the connection data between your devices. Important: The connection is always encrypted end to end using DTLS, TLS, SRTP. ![]() If Jump can't create a direct connection, it will fall back to using one of our global relay services via UDP and TCP on ports 80 and 443. When a user tries to connect to a computer, Jump Desktop Connect will try to establish a direct connection between devices by using UDP on ports starting at 35384 through 35484. ![]() Jump Desktop Connect uses TCP ports 80 and 443 to connect to our cloud infrastructure. Which ports does Jump Desktop Connect use? Here is a list of servers that you should allow through: If you have macOS's Gatekeeper feature enabled on macOS (enabled by default) your environment may also need access to Apple's certificate servers to make sure apps by 3rd party developers are allowed to run on the system. MacOS Gatekeeper and certificate validation servers Important note: Our servers are behind load balancers and public IP addresses may change.įor best performance a direct connection needs to be established between computers and UDP packets need to allowed to flow through your network / VPN / firewall. Required only if you are testing beta builds. If you have direct networking line of sight between device, you can ignore this ![]() Required for indirect or relayed connections. Make sure to allow the following hosts on your firewall: Server Name How do I allow Jump Desktop Connect to connect to your cloud infrastructure? See our Adding Computers To Your Team Guide.įor non-Teams users see our non-Teams mass deployment guide for Jump Desktop Connect. We recommend using Jump Desktop for Teams and the preconfigured installers. How can I mass deploy Jump Desktop Connect to computers? If a direct connection can not be established, Jump Desktop Connect will use one of our global relays to connect to the machine. When you try to connect, Jump Desktop Connect will use our cloud infrastructure to bootstrap a direct connection between your devices. Jump Desktop Connect uses an open source, widely deployed technology called WebRTC create connections behind NATs and firewalls. #USING JUMP DESKTOP FOR RDP SESSIONS ON WINDOWS WINDOWS 7#If you are looking for doing the same thing on Windows 7 or Windows 8, check out the following posts.How does Jump Desktop Connect create a connection between computers? #USING JUMP DESKTOP FOR RDP SESSIONS ON WINDOWS WINDOWS 10#As you can see from the screenshot below, I successfully log in 2 accounts to the same Windows 10 computer at the same time. Restart Remote Desktop Service by net start termserviceĪnd let’s give it a try to see if it works. ![]() Once it’s all set, copy the termsrv.dll you downloaded earlier into c:\windows\system32 folder to replace the default one that comes with the system. #USING JUMP DESKTOP FOR RDP SESSIONS ON WINDOWS FULL#Go to Security tab and give the local administrators group the full control rights. Right-click termsrv.dll file again, and choose Properties. Click OK and OK to close the Properties dialog box. Then click Change link next to Owner: TrustedInstaller and select an account that has local administrator rights. Go to Security tab and click Advanced button. Right-click termsrv.dll file, and choose Properties. Since only TrustedInstaller account can get access to the file, you will need to change its ownership and give the full control permission to Administrators group before you can make changes to this DLL file. Now, open File Explorer, navigator to c:\windows\system32 folder and locate the termsrv.dll file. Then, stop Remote Desktop Service by running the following command on an elevated Command Prompt. Note that the revised version of termsrv.dll is compatible on Windows 10 build 11085. ![]()
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